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REJANE B. — Mid-Level SEO and Customer Service Specialist from Philippines

REJANE B.

Mid-Level SEO and Customer Service Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Rejane B. is a seasoned professional with extensive experience in SEO/SMO/SEM/SMM marketing, customer service, and executive virtual assistance. With more than two years in executing SEO marketing action plans, she has been pivotal in content writing and outreach campaigns, playing a crucial role in establishing the SEO Marketing team for Day Translations, Inc. Her career further includes significant contributions in social media management for industries such as mortgage and investment, demonstrated through her role as a Social Media Marketing Manager for Karista Mortgage. In customer service roles at LivePOS LLC, she managed communications across multiple channels, ensuring client satisfaction through effective service delivery. Additionally, Rejane has developed a strong foundation in administrative tasks, handling everything from email and schedule management to conducting hiring processes and CRM administration, as demonstrated in her roles at Columbus Turkey Investor and Platz Media LLC. Her diverse background underscores her capability in supporting business growth and operational efficiency across various domains.

Experience

  • Executive Virtual Assistant

    PLATZ MEDIA LLC · 2024 — 2026
    Managed executive calendars, schedules, and appointments to facilitate smooth daily operations. Handled email management and followed up on customer inquiries with professionalism. Coordinated administrative tasks, including data entry, file organization, and document preparation. Assisted in social media management, content scheduling, and engaging with customers online.
  • Customer Representative

    LIVEPOS LLC · 2021 — 2024
    Handled inbound and outbound calls to assist clients with inquiries, scheduling, and technical issues. Managed live chat communications, providing real-time client support and resolving issues. Monitored and responded to emails, addressing client concerns and processing requests. Troubleshot technical issues, ensuring minimal disruption to client operations. Organized client records, prepared reports, and managed schedules accurately and timely.
  • Social Media Marketing Manager

    KARISTA MORTGAGE · 2021 — 2022
    Created events and conducted email marketing campaigns. Managed both personal and business social media accounts, including the creation and editing of photos and videos. Developed social media image content.
  • Executive Virtual Assistant

    COLUMBOS TURKEY INVESTOR · 2019 — 2021
    Conducted inbound and outbound calls while performing the hiring process for available positions, including initial interviews. Managed personal and business social media, handling the creation and editing of photos and videos. Administered CRM by inputting prospects and updating information. Managed emails and ensured timely communication.

Skills & Expertise

Education

  • Graduate School
    St. Michael’s College of Iligan, Inc · 2021 — 2025
  • Undergraduate
    St. Michael’s College of Iligan, Inc · 2018 — 2021

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