Rejean D.

Rejean D. is a dedicated Customer Service Representative and Administrative & Virtual Assistant based in Bislig City, Surigao del Sur, Philippines. With four years of experience, she has excelled in managing high-volume correspondence and stakeholder communication within a school community of over 250 people. Her expertise includes resolving inquiries and complaints through active listening and maintaining organized records under deadline pressure. Rejean utilizes CRM and ticketing tools, notably HubSpot, to ensure efficient operations. She holds a Professional Teaching License and is transitioning into remote roles to leverage her skills in Customer Communication & Correspondence Management, Document Organization, and Data Entry & Accuracy using tools like Microsoft Excel, Google Workspace, and Canva. Rejean has also managed homeroom correspondence, maintained student records, and provided administrative support at De La Salle John Bosco College, showcasing a proven history of accuracy and clear communication across digital platforms.