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REJOICE E. — Senior Sales & Client Services Leader from Philippines

REJOICE E.

Senior Sales & Client Services Leader

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Rejoice E. P. is an accomplished Sales & Client Services Leader with over 17 years of experience spanning the BPO, travel, hospitality, and telecommunications sectors. Known for surpassing sales targets and effectively managing high-net-worth clients, Rejoice has demonstrated proficiency in leading teams toward achieving operational excellence. With a strong background as an Analyst in Service Delivery at ReSourcePro Philippines and experience as an Account & Team Manager at Aloha Hawaii Tours and Travels, Rejoice has honed negotiation and client relationship management skills. Earlier roles include Sales Associate at TELUS International Philippines, and Team Leader positions at Infinity Global Contact Solutions and Fusion BPO Services, where Rejoice focused on business growth and customer service. Rejoice holds a Bachelor of Science in Business Administration from Philippine Women's University-Manila and is fluent in English and Tagalog.

Experience

  • Analyst, Service Delivery

    ReSourcePro Philippines · 2025 — 2026
    Analyzed service delivery processes to ensure efficiency and compliance with company protocols.
  • Account & Team Manager (WFH)

    Aloha Hawaii Tours and Travels · 2022 — 2025
    Managed client accounts and led a remote team to enhance customer service and operational effectiveness.
  • Sales Associate

    TELUS International Philippines · 2015 — 2022
    Engaged in outbound sales for TELCO accounts, focusing on cold calling, upselling, and cross-selling.
  • Team Leader

    Infinity Global Contact Solutions Inc. · 2013 — 2015
    Oversaw a team for a timeshare account, providing guidance to improve performance and meet objectives.
  • Team Leader

    Fusion BPO Services Philippines Inc. · 2012 — 2012
    Led a timeshare account team, focusing on staff training and performance tracking.
  • Call Center Agent

    Intervoice Technologies Inc. · 2008 — 2012
    Handled incoming calls while performing duties as a calling team leader and confirmation officer.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration
    PHILIPPINE WOMEN’S UNIVERSITY-MANILA · 2017 — 2018

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