Renzell T.

Don R. is a dedicated professional with over 8 years of diverse experience across customer service, team operations, and international roles. He has accumulated more than 4 years as a Customer Service Representative at organizations like Ibex Global Philippines and Open Access BPO, handling international logistics and financial accounts, as well as escalations and blended support. Don also served 2 years as a Store Supervisor and Shift Leader in the retail sector at Philippine Familymart Cvs. Inc., where he led teams and managed operations. His background includes 2 years of overseas work experience in Poland's manufacturing industry. Don is highly skilled in conflict resolution, escalation handling, and team leadership, with proven ability to deliver results in fast-paced, cross-cultural environments. He holds a BSBA in Marketing from Rizal Technological University.