Retchen E.
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Retchen E. holds a Bachelor of Science in Hotel, Restaurant, and Technology from Eastern Visayas State University and has experience as an Accounting staff at Deskanso F&B from 2023 to 2025, within the food and beverage industry. Her work involved managing inbound and outbound phone calls, appointment setting with effective communication to patients and healthcare providers, maintaining accurate appointment databases, and handling respectful follow-ups. She demonstrated the ability to address concerns from prospects, turning challenges into opportunities. Additionally, Retchen E. managed email organization by prioritizing messages and automating repetitive tasks. Her proficiency includes the use of MS Word, Google Worksheet, and Zoom, supporting her roles in administrative and virtual assistance tasks.
Experience
Accounting staff
Deskanso F&B · 2023 — 2025Managed inbound and outbound phone calls while setting appointments and ensuring effective communication with patients and healthcare providers. Maintained an accurate appointment setting database by logging calls and recording relevant details. Addressed concerns or objections from prospects, transforming challenges into opportunities. Organized email inboxes to prioritize important messages and automated repetitive tasks.
Skills & Expertise
Education
- Bachelor of Science in Hotel, Restaurant and TechnologyEastern Visayas State University · 2008 — 2017
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