Rey F.

Rey F. is a dedicated Customer Service Specialist with extensive experience across the automotive, financial services, and roadside assistance industries. With a Bachelor of Business Administration from the University of Baguio, Rey has held key roles at companies such as Wheelzy, Navient, Capital One U.S., Capital One Canada, and AGERO - Peak Support. Rey's responsibilities have included handling high volumes of inbound and outbound calls, live chat support, appointment setting, dispatching, and managing vehicle pricing for service towers. In the financial sector, Rey assisted customers with account queries, billing, disputes, student loans, and credit card issues, providing detailed problem solving and ensuring regulatory compliance. At AGERO - Peak Support, Rey acted as an Intake Specialist, verifying eligibility and documenting roadside service requests. Fluent in English, Rey is skilled in technical support, query resolution, and delivering accurate information in remote team environments.