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Rhea N. — Mid-Level Customer Service Associate from Philippines

Rhea N.

Mid-Level Customer Service Associate

Philippines 1-2 years 800 - 800 USD per month
Actively lookingNew to Platform
Languages
English
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About

Rhea Nell M. is an experienced professional with a Bachelor of Science in Disaster Resiliency Management from Davao del Norte State College. Her career spans roles in the BPO industry, medical billing, auto repair, real estate cold calling, and education support. Rhea has served as a General Virtual Assistant at BALAI CAD, an Administrative Virtual Assistant at RWG BPO Services, and supported children with SLCN programs in Pomona, California. She has demonstrated proficiency in Microsoft Office, data entry, bookkeeping at Easy Car Auto Repair Shop, social media management, customer service, and multitasking across diverse business contexts in the Philippines and the United States. Rhea is recognized for her accuracy, teamwork, and efficiency in administrative, accounting, and customer service functions.

Experience

  • GENERAL VIRTUAL ASSISTANT

    BALAI CAD · 2022 — 2026
    Performed administrative support and virtual assistance tasks, employing effective time management and organization skills.
  • ADMIN VIRTUAL ASSISTANT

    SUPPORT LEARNING CHILDREN WITH NEEDS (SLCN) · 2025 — 2026
    Provided virtual administrative assistance to support the organization's operations and client communication.
  • SOCIAL MEDIA MAGAMENT/COLD CALLING

    ELIMINATE JUNK REMOVAL · 2025 — 2026
    Engaged in social media management and conducted cold calling to promote services and generate leads.
  • REAL STATE COLD CALLING

    North East Billing Inc. · 2025 — 2026
    Executed real estate cold calling to connect with potential clients and facilitate service inquiries.
  • ASSISTANT BOOKKEEPER

    Easy Car Auto Repair Shop · 2018 — 2022
    Handled bookkeeping tasks, including accounting duties and financial record management.
  • CUSTOMER SERVICE ASSOCIATE (MEDICAL BILLER)

    RWG BPO Services · 2016 — 2018
    Provided customer service and medical billing assistance, facilitating communication between clients and the company.

Skills & Expertise

Education

  • Bachelor of Science in Disaster Resiliency Management
    Davao del Norte State College · 2018 — 2022

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