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Rhea M. from Philippines

Rhea M.

Philippines Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Rhea A. is a seasoned Customer Service Representative with a strong background in delivering exceptional customer experiences. She honed her skills at Teleperformance Philippines, where her ability to adapt quickly allowed her to master product knowledge, company workflows, and CRM systems. Rhea's tenure in various industries showcases her versatility; from managing daily operations in retail environments like Baras Super Market and Enciana Beauty Product Store to providing administrative support in a marketing team at Sanford Supermarket. She played a key role in assisting passengers with flight bookings and general account management. Her professional journey is backed by her strong educational foundation at Cardona Senior High School and East System Colleges, specializing in Humanities and Business Administration. Rhea is known for her fast learning, proficiency in CRM systems, and researcher skills, which position her as a valuable team asset in any customer-focused industry.

Experience

  • Administrative Support

    Sanford Supermarket · 2024 — Present
    Provided essential administrative assistance to a marketing team, managing everyday operations.
  • Sales Associate

    Enciana Beauty Product Store · 2020 — 2021
    Drove sales by engaging with customers, determining their needs, and suggesting appropriate cosmetic products.
  • Customer Service Representative

    Teleperformance Philippines
    Assisted passengers with flight bookings, changes, cancellations, baggage inquiries, and managed general SkyMiles account issues.
  • Operations Manager

    Baras Super Market
    Oversaw daily operations to maintain profitability, including inventory control, staff management, and financial planning.

Skills & Expertise

Education

  • Humanities and Social Sciences
    Cardona Senior High School · 2019 — 2021
  • Business Administration
    East System Colleges of Morong Rizal · 2016 — 2017
  • Elementary Education
    Mariano C. San Juan Elementary School · 2005 — 2006

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