Rhea M.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Rhea Mae T. C. is a detail-oriented and customer-focused professional with valuable experience in cash handling and customer service, primarily as a Front of House Cashier at Popeyes in SM Megamall, Mandaluyung City. From January 2026 to July 2026, she managed the Point-of-Sale (POS) System, accurately processing various transactions and maintaining a balanced cash drawer with minimal discrepancies. Her adeptness at cashiering & cash management, along with a committed approach to delivering friendly and professional service, helped in effectively resolving customer complaints and enhancing their overall experience. She is also skilled in team collaboration and communication, and uses her basic computer literacy to support operational tasks. With a background in Elementary Education from Saint Joseph College of Baggao, Rhea Mae strives for organizational success while continually developing her skills.
Experience
FOH (Cashier)
Popeyes · 2026 — 2026Accurately operated the POS system to process orders, payments, and returns while ensuring correct change and receipts for each transaction. Managed cash handling, including cash, credit/debit card, and e-wallet transactions, balancing the cash drawer at the beginning and end of shifts with minimal discrepancies. Delivered professional customer service by greeting guests, answering menu questions, and resolving complaints. Promoted ongoing specials and upsold food items to enhance the customer experience. Ensured cleanliness and order at the cashier station and dining area, adhering to hygiene and safety standards.
Skills & Expertise
Education
- Bachelor of Elementary EducationSaint Joseph College of Baggao · 2021 — 2025
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