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Rhenxyrelle M. — Junior Customer Service Representative from Philippines

Rhenxyrelle M.

Junior Customer Service Representative

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Rhenxyrelle M. is a Customer Service Representative at TaskUs, Inc., focusing on insurance verification, booking appointments, and responding to diverse customer inquiries via inbound calls, email, and chat within the business process outsourcing industry. She holds a Bachelor of Science in Psychology from Pampanga State University, graduating Magna Cum Laude. Her internship background includes experience at Scrubbed.net Global Services in learning and organizational development—supporting new hire onboarding, assisting in training, and helping with performance appraisals within a corporate setting. At Holy Family Academy’s Guidance Center, she administered aptitude and achievement tests and facilitated mental health seminars, while at Partners in Child Development and Progress Inc., she supported child therapists by writing detailed observation reports. Analytical skills, organizational skills, and a proficient communicator, Rhenxyrelle M. brings strong academic and practical grounding in customer service, organizational development, and education.

Experience

  • Customer Service Representative

    TaskUs, Inc. · 2025 — Present
    Handled inbound calls as a customer service agent, assisted customers through email, chat, and phone, and managed account-related tasks including verifying customers’ insurance, booking appointments, and addressing a wide range of inquiries.
  • Clinical Intern

    Partners in Child Development and Progress Inc. · 2025 — 2025
    Assisted child therapists in delivering therapeutic services, wrote detailed observation and case reports for client review, and provided compassionate care and support to children in a therapeutic setting.
  • Learning and Organizational Development Intern

    Scrubbed.net Global Services · 2025 — 2025
    Onboarded new hires, coordinated training sessions with professionals, assisted in the facilitation of training, and supported the performance appraisal process and employment regularization.
  • Guidance Center Intern

    Holy Family Academy · 2024 — 2024
    Administered aptitude and achievement tests, facilitated seminars focused on mental health and personal development, and provided support for scholastic and personal growth.

Skills & Expertise

Education

  • Bachelor of Science in Psychology
    Pampanga State University · 2021 — 2025

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