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Rhona D. — Mid-Level Marketing Virtual Assistant from Philippines

Rhona D.

Mid-Level Marketing Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Rhona D. is a versatile professional with comprehensive experience spanning executive assistance, logistics support, and customer relationship management. With proven expertise in CRM Management (HubSpot) and logistics coordination, she excels in managing complex operational tasks within dynamic environments. At Monstershop UK, she effectively supported logistics operations by coordinating deliveries and tracking shipments while maintaining accurate records in ERP systems. Her background in recruitment management includes providing recruitment support, onboarding, and administrative assistance. Additionally, as an EA/Occupational Rehabilitation Admin at KINNECT PTY LTD, Rhona adeptly managed client files, coordinated appointments, and ensured compliance with documentation standards. A graduate of Clark College of Science and Technology in Business Office IT, Rhona utilizes her skills to streamline operations, support marketing initiatives, and enhance customer satisfaction across various industries.

Experience

  • Marketing VA /Graphic Designer

    Southland Supply · 2025 — 2026
    Handled social media management and graphic production tasks. Created print-ready artwork and production files for various printing needs. Scheduled and managed content across multiple platforms to enhance engagement. Supported campaign optimization by tracking analytics and e-commerce marketing initiatives. Delivered accurate results under tight deadlines through effective workflow organization.

  • Logistics Support | Customer Associate

    MONSTERSHOP UK · 2020 — 2023
    Facilitated logistics operations by coordinating deliveries and tracking shipments. Managed customer service inbox, addressing inquiries, orders, and complaints. Collaborated with logistics teams to ensure on-time delivery while proactively following up on shipment statuses.

  • Technical Support

    Microsoft · 2018 — 2020
    Provided technical assistance for Microsoft software, addressing issues like installation errors and performance problems. Diagnosed and resolved connectivity and system issues. Offered general technical support and maintenance assistance to customers while promoting Microsoft products based on user needs.

  • EA/Occupational Rehabilitation Admin

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    Managed client files and updated case management systems with current information. Coordinated appointments among clients, employers, insurers, and healthcare providers. Prepared and processed reports such as progress reports and medical updates. Communicated with stakeholders via email and phone to facilitate case progression. Monitored deadlines and treatment plans while maintaining compliance with documentation standards.

Skills & Expertise

Quickbooks

Education

  • Graduated Business Office IT
    Clark College Of Science and Technology

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