Rhyzel M.
Mid-Level Retail Customer Service Specialist
Open to offersNew to PlatformAbout
Rhyzel M. is a dedicated professional with over 9 years of experience in the retail industry, serving as a Customer Service Associate and cashier at Powerhouse Distributor Inc. (POS Digital) from 2016 to 2025. Specializing in customer service, Rhyzel has managed high-volume transactions and inquiries, consistently ensuring a positive customer experience and supporting sales growth through accurate handling of payments and promoting in-store offers. With proven expertise in chat and email support, as well as effective problem solving and conflict resolution, Rhyzel has built strong rapport with customers, resolved concerns efficiently, and contributed to customer retention. Adaptable to new online tools and remote work environments, Rhyzel’s background includes formal training in Computer Programming (NCIV) from Fortress College, Inc.
Experience
CASHIER/ Customer Service Associate
Powerhouse Distributor Inc. (POS Digital) · 2016 — 2025Provided product recommendations and addressed customer inquiries to enhance sales. Ensured a positive shopping experience through excellent customer service and the accurate handling of high-volume transactions. Addressed customer complaints in a professional manner to sustain customer satisfaction. Promoted various products, discounts, and offers to assist in achieving store sales objectives. Cultivated effective communication skills relevant to chat and online customer support environments.
Skills & Expertise
Education
- COMPUTER PROGRAMMING NCIVFORTRESS COLLEGE, INC. · 2010 — 2011
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