Rica J.
Junior Sales Associate
Open to offersNew to PlatformAbout
Rica Joyce I. is an accomplished professional with a Bachelor of Science in Information Technology from Binalatongan Community College between 2015 and 2019. She has extensive experience in customer service and sales within financial and retail sectors. At Vantage Financial Corporation and EBIZ Western Union branches, she managed cash flow, processed remittances, and handled customer complaints, ensuring resolution through adept problem-solving skills. Additionally, her role as a Sales Associate at Homecredit Philippines involved promoting and selling products, assisting with loan applications, and managing client accounts. Her professional prowess is underscored by time management, written and oral communication, and being highly detail-oriented. Rica Joyce continues to contribute value by leveraging her computing proficiency to improve process efficiencies and customer satisfaction.
Experience
Monitoring of the cash flow and sales of the branch
Vantage Financial Corporation · 2022 — 2023Managed cash flow and sales reporting for the branch. Processed remittances and other products using POS. Compiled and organized customer receipts and data. Addressed customer complaints by providing appropriate solutions and following up to ensure resolution.Sales Associate
Homecredit Philippines Incorporation · 2019 — 2021Promoted and sold products to customers. Assisted with loan applications and prepared necessary documentation. Managed client accounts throughout the process.Frontline Associate
nullSupported customer interactions and operational tasks as a member of the frontline team.
Skills & Expertise
Education
- Bachelor of Science and Information TechnologyBinalatongan Community College · 2015 — 2019
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