RICARDO V.
Account Officer / Admin Asst
Open to offersNew to PlatformAbout
Ricardo V., a seasoned professional with a Bachelor of Science in Business Administration majoring in Business Management from Pamantasan ng Lungsod ng Maynila, boasts over 28 years of experience in both local and international settings. As a Junior Assistant Manager and Account Officer for Auto Sales Loan at BDO Unibank Inc. since 2016, he has expertly handled auto loan application processing and approvals, consistently aiming to increase the bank's clientele and achieve financial targets. His previous roles include serving as an Executive Secretary/Receptionist at Razin Trading Company in Riyadh, where he managed schedules and confidential information, and a Senior Operations Officer at Sungee Travel, Ltd. in Singapore, overseeing daily transport services and resolving operational issues. Known for his excellent customer service skills, communication abilities, and proactivity, Ricardo continues to deliver professional service and efficiency.
Experience
Junior Assistant Manager, Account Officer for Auto Sales Loan
BDO UNIBANK INC. · 2016 — 2026Oversaw the processing and approval of auto loan applications. Worked to increase the number of clients utilizing bank financing for auto loans. Monitored accounts for booking to meet monthly and yearly targets. Engaged with clients both via phone and in-person regarding their auto loan applications. Proactively addressed client concerns, troubleshot problematic accounts, and provided alternative solutions.Executive Secretary / Receptionist
RAZIN TRADING COMPANY (Riyadh, Saudi Arabia) · 2013 — 2015Managed the daily schedule and itinerary for the General Manager, Deputy Manager, and Projects Director. Maintained confidentiality of office information, bank details, and vault keys. Coordinated flight bookings and itineraries for staff traveling domestically and internationally. Drafted official memos and internal notices for all employees.Senior Operations Officer
SUNGEE TRAVEL, LTD. (Subcon under MARINA BAY SANDS, SINGAPORE) · 2011 — 2012Handled administrative duties and the daily operations of Transport Services. Managed the scheduling and distribution of detailed information for 30 Sungee Drivers to Marina Bay Sands Hotel. Assisted in drafting responses to hotel guests' disputes and complaints. Conducted regular reviews of operational procedures and recommended implementation of changes for improved service. Escalated isolated scenarios regarding guest complaints and followed through until resolution, offering temporary alternative solutions when necessary. Managed petty cash for Sungee and prepared monthly expense reports.
Skills & Expertise
Education
- Bachelor of Science in Business Administration major in Business ManagementPAMANTASAN NG LUNGSOD NG MAYNILA · 1994 — 1998
- SecondaryMANUEL LUIS QUEZON HIGH SCHOOL · 1988 — 1992
- PrimaryUNIVERSITY OF THE EAST · 1982 — 1988
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