Richelle I.
Junior Administrative Virtual Assistant
Open to offersNew to PlatformAbout
Richelle I. is an experienced General Virtual Assistant with over three years of professional experience supporting businesses in both the lawn care and health industries. At Suntek Lawn Care LLC, she managed comprehensive customer service operations, independently handled financial administration including billing and sales data tracking, and maintained critical operational documentation such as Standard Operating Procedures. Richelle also set up and organized business intelligence reports and file systems to enhance data accessibility and informed decision-making. Previously, as an Administrative Assistant at Journey Beyond Health, she performed high-volume, accurate data entry, safeguarded sensitive business information, and supervised a team to ensure operational deadlines were consistently met. Her direct appointment setting responsibilities included contacting homeowners and potential insurance leads.
Experience
General Virtual Assistant
Suntek Lawn Care LLC · 2023 — 2025Overseeing comprehensive customer service operations to address inquiries and maintain high client satisfaction, which supports client retention. Managing billing and invoicing processes independently while accurately tracking sales data for financial reporting and analysis. Keeping Standard Operating Procedures (SOPs) current and organized for consistency in task execution throughout the organization. Establishing and managing reports, spreadsheets, and file systems to organize essential data for easy access and informed decision-making. Conducting appointment setting through calls to homeowners.Administrative Assistant
Journey Beyond Health · 2022 — 2023Carrying out high-volume data entry with precision, ensuring the organization and integrity of sensitive business information. Coordinating a small team’s tasks and supervising operations to meet deadlines efficiently. Performing appointment setting by contacting potential leads for insurance.
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