Richelle R.

Richelle R. is an experienced customer service professional specializing in live chat, email, and voice support. She earned a Bachelor of Science in Business Administration with a focus on Operations Management from Saint Joseph Institute of Technology. Richelle started her career as a Student Assistant under the Special Program Employer for Students in the Bids & Secretariat section at the Municipality of Nabunturan Davao de Oro. She gained further experience with on-the-job training at DSWD Nabunturan Davao de Oro. Richelle served as a Consultant and handled back office and administrative tasks for Sutherland Global Services in Davao City from 2014 to 2019. She later became an Email and Live Chat Customer Service Associate at the same company and continued there until 2025. Following this, she worked at VXI Holdings as a Voice Customer Service Associate. Richelle is skilled in Microsoft Office and has a basic knowledge of troubleshooting computer hardware and software applications. Her proficiency in Salesforce further enhances her customer service capabilities.