RINA K.
Mid-Level Medical Receptionist
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Rina K. is a seasoned receptionist with a broad range of experience in the medical and automotive industries. She has demonstrated her capability in handling front desk operations, customer service, and providing comprehensive administrative support. In her role as a Practice Administrator, Receptionist, and Wound Care Nurse at Netcare Alberton, Rina excelled in managing front desk duties, coordinating appointments and theatre bookings, and engaging with patients and medical staff to ensure smooth daily operations. Her expertise extends to liaising with suppliers, managing medical aid authorizations, and performing wound care procedures. Previously, Rina honed her skills at Motus Group, where she managed administrative tasks, customer relations, and supported sales operations. Rina's proficiency in data capturing, switchboard management, and stock control has consistently contributed to the efficiency of the offices she has worked with. Her familiarity with the EXACT system and commitment to maintaining accurate patient records reflects her attention to detail and organizational prowess.
Experience
Practice Administrator / Receptionist and Wound Care Nurse
Prof. Aftab Younus, Netcare Alberton · 2021 — 2026Oversaw front desk operations and managed the switchboard. Executed administrative tasks and data entry. Served as a personal assistant for Prof. Aftab Younus. Conducted stock taking and ordered medical supplies and stationaries. Maintained communication with suppliers and medical practitioners to facilitate daily operations. Delivered a welcoming atmosphere to patients, suppliers, and doctors while overseeing the front desk. Organized appointment bookings and scheduling to promote efficiency. Coordinated theatre bookings, ensuring accurate scheduling for procedures. Contacted medical aid providers for authorizations and confirmed patient coverage. Kept patient and office files organized and accurate. Assisted patients and hospital staff with documentation and paperwork, offering clear guidance. Explained wound care instructions to patients, aiding in their recovery. Provided assistance with wound care procedures, ensuring proper hygiene and healing. Supplied patients with contact information for follow-up inquiries.Receptionist
Motus Group, Vereeniging, Gauteng · 2015 — 2020Handled front desk operations and managed the switchboard. Carried out general administrative tasks and performed data entry. Assisted with debtor and creditor processes. Acted as a personal assistant to the Dealer Principal. Conducted stock taking and ordered office supplies. Supported the Parts Manager with various administrative responsibilities. Managed company banking operations and coordinated with other dealerships about outstanding campaigns. Supervised cleaning staff and participated in the dealership CPR team. Aided in the administration of new vehicle sales.Receptionist
Doc’s @ Work, Alberton · 2007 — 2015Managed cash accounts and patient billing processes. Assisted walk-in patients and scheduled appointments. Oversaw switchboard operations and front desk management. Conducted stock control and managed filing. Followed up on payments that were outstanding and scheduled theatre dates. Supervised cleaning staff and was responsible for opening and closing the practice. Used the EXACT system for managing accounts.Receptionist
Dr Karen Wolfowitz Practice, Sandton · 2005 — 2007Handled patient reception and appointment scheduling. Managed cash accounts and billing procedures. Assisted the doctor during in-room procedures. Performed stock control and carried out administrative duties. Maintained patient records and filing systems. Scheduled theatre dates and operated the EXACT accounting system. Was responsible for opening and closing the practice.Nursing Assistant / Ward Secretary
Netcare, Alberton · 1989 — 2005Provided basic nursing support and patient care. Managed ward administration and maintained patient records. Handled stock control and supply management. Facilitated communication by answering phones. Processed doctors' orders and scheduled theatre bookings. Admitted patients into the ward.
Skills & Expertise
Education
- Nursing DegreeJG Strydom
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