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Riosie M. — Mid-Level Hospitality Administrative Assistant from Philippines

Riosie M.

Mid-Level Hospitality Administrative Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
Tagalog
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About

Riosie Mae M. is a hospitality professional with experience in the hotel and residential property industries. Having completed a Bachelor of Science in Hospitality Management from Benedicto College in Cebu City, Riosie Mae M. held roles as an Intern in both ANDY HOTEL and MONTEBELLO HOTEL, where responsibilities included working as a receptionist, housekeeper, and assisting with food and beverages. Expanding her scope, she worked as a Front Desk Staff for JP227 Residences in Bacolod City, managing guest inquiries, handling bookings via phone and online platforms, and responding to complaints. Most recently, Riosie Mae M. served as a Back Office Staff at ETRI Corporation in Pasig City, focused on inputting data, processing, maintaining databases, and managing client records. Her background demonstrates hands-on experience in guest services, administrative support, and data management within the hospitality domain.

Experience

  • BACK OFFICE STAFF

    ETRI CORPORATION · 2021 — 2025
    Provided support for database input, processing, and client record management as part of back office operations in Pasig City.
  • FRONT DESK STAFF

    JP227 RESIDENCES · 2018 — 2020
    Managed guest interactions including handling bookings, resolving complaints, responding to phone and online inquiries, and addressing residential property and hotel room requests.
  • INTERN

    MONTEBELLO HOTEL · 2018 — 2018
    Assisted with front desk, housekeeping, and food and beverages functions during internship in Cebu City, covering multiple hospitality service areas.
  • INTERN

    ANDY HOTEL · 2017 — 2017
    Completed internship assignments as Receptionist, Housekeeper, and in Food and Beverages, supporting diverse hotel operations in Mandaue City, Cebu City.

Skills & Expertise

Office and AdminChat SupportCustomer ServiceData Entry Specialist

Education

  • Bachelor of Science in Hospitality Management
    Benedicto College- Cebu City · — — 2018

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