Risuea S.

Risueña S. is a seasoned professional with over sixteen years of experience in the banking industry, primarily at Unionbank of the Philippines. As a Product Fulfillment and Disbursement Officer, she demonstrated her expertise in strategically navigating complex financial systems to enhance organizational efficiency. Her role as an E-Gov and Quality Assurance Officer showcased her ability to operate effectively in a remote setting, strengthening her capabilities in CRM and Automation platforms such as Salesforce, Finacle, and Zendesk. She has successfully led projects like the Government Payments Automation for Pag-Ibig and Philhealth, reflecting her proficiency in managing high-stakes initiatives. With a strong foundation in Microsoft Office Suite and customer service, Risueña has consistently delivered exceptional support to meet the evolving demands of financial services. Her academic background includes a Bachelor's Degree in Office Administration from the Polytechnic University of the Philippines.