Robert C.
Mid-Level Healthcare Advocate
Open to offersNew to PlatformAbout
Robert C. brings extensive experience across the healthcare, business process outsourcing (BPO), retail food, and customer service sectors in the Philippines, with a career spanning roles from Healthcare Advocate at Sagility, Ibex Global Solutions, and Sykes Cebu, to Quality Analyst at LizardBear Tasking Inc. He has held leadership positions as Business Development Manager and Pro Manager/Sales Marketing Manager at Gabtech Global Solutions and Chowking Foods Corporation, respectively, managing daily operations and store performance. Earlier experience includes customer-facing roles at Teleperformance, Convergys, and Jollibee, focused on customer service and food preparation. Robert’s background is supported by proficiency in Microsoft Office, sales, and administration, and he is fluent in English, applying these skills directly within high-volume, service-driven environments.
Experience
Healthcare Advocate
Sagility-Tagbilaran · 2025 — PresentSupports healthcare processes while assisting clients with their healthcare concerns as part of Sagility-Tagbilaran.Pathway Consultant
Caliber Business Resource-Tagbilaran · 2024 — 2025Consulted with clients to address pathway-related matters within Caliber Business Resource-Tagbilaran.Healthcare Advocate
Ibex Global Solutions-Tagbilaran · 2023 — 2024Handled healthcare advocacy duties by providing client support and addressing healthcare inquiries at Ibex Global Solutions.Quality Analyst
LizardBear Tasking Inc-Tagbilaran · 2020 — 2023Maintained quality assurance procedures and reviewed processes for LizardBear Tasking Inc.Business Development Manager
Gabtech Global Solutions-Tagbilaran · 2019 — 2020Oversaw business development activities aimed at fostering business opportunities for Gabtech Global Solutions.Customer Service Representative
Gabtech Global Solutions-Tagbilaran City · 2018 — 2018Provided customer service, responding to inquiries for Gabtech Global Solutions clients.Healthcare Advocate
Sykes Cebu-Cebu City · 2016 — 2017Managed healthcare support requests and assisted customers with their healthcare needs at Sykes Cebu-Cebu City.Customer Service Representative
BPO Teleperformance-Cebu City · 2015 — 2016Engaged in customer service activities, addressing customer inquiries at BPO Teleperformance.Technical Support Representative
Convergys-Bacolod · 2012 — 2015Delivered technical support to customers and resolved technical issues for Convergys-Bacolod.Pro Manager/Sales Marketing Manager
Chowking Foods Corporation-Tagbilaran · 2009 — 2012Managed sales and marketing functions and supervised store operations; promoted from service crew to Pro Manager at Chowking Foods Corporation.Service Crew (Dining)
Chowking Foods Corporation-Tagbilaran City · 2004 — 2008Performed dining service tasks, including food preparation and customer assistance, for Chowking Foods Corporation.Marketing Staff
Jollibee Foods Corporation-Tagbilaran City · 2002 — 2002Assisted in marketing duties within Jollibee Foods Corporation-Tagbilaran City.
Skills & Expertise
Education
- Hotel, Resort, and Restaurant Management (Bachelor's), 3rd year undergraduateUniversity of Bohol-Ma Clara Street · 2007 — 2010
- High school diplomaBohol Institute of Technology-Gallares Street · 1996 — 1999
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