Roberto J.
Junior Customer Service Representative
Open to offersNew to PlatformPortfolios
About
Roberto A. is a dedicated professional with a strong background in customer service within ice cream shops and retail environments. His career spans positions at "Heladeria El Rey," "Heladeria El Capo," and "Heladeria Fratello," where he excelled in customer service, cash handling, and product preparation. Roberto also worked at "Marathon Sports" in Ecuador, where he managed cash transactions and maintained inventory. His experience as a versatile server and bartender at Rhino Drinks further showcased his ability to provide exceptional service, demonstrating his skills in handling orders and preparing both alcoholic and non-alcoholic beverages. Proven adept at maintaining cleanliness and organization, Roberto is committed to achieving high customer satisfaction. He is an alum of the Universidad Nacional de la Plata and brings a proactive approach to all his professional engagements.
Experience
Customer Service Representative
Heladeria "El Capo" · 2025 — 2025Engaged with customers at the counter, conducted cash management and transactions via Rapi and Pedidos Ya, and prepared orders for dispatch while maintaining a tidy environment.Customer Service Representative
Heladeria “Fratello” · 2025 — 2025Delivered customer service at the counter, managed cash register transactions, prepared product dispatches, and upheld cleanliness within the store.Customer Service Representative
Autoservicio “Valencia” Kiosko · 2024 — 2025Provided customer service during early morning shifts, managed cash register transactions including credit and debit cards, kept the store organized and clean, and restocked products as needed.Customer Service Representative
Heladeria el “Rey” · 2023 — 2024Provided customer service at the counter, handled cash register operations, and managed transactions through Rapi and Pedidos Ya while preparing product dispatch. Ensured cleanliness and order within the establishment.Waiter and Bartender
Polifuncional (RHINO DRINKS) · 2023 — 2024Delivered exceptional customer service as a waiter and bartender, took orders, and prepared alcoholic and non-alcoholic beverages, ensuring a pleasant experience for each customer.Customer Service Representative
Marathon Sports (Ecuador) · 2019 — 2020Offered customer assistance, operated the cash register including credit and debit card transactions, managed store inventory, and ensured the store remained clean and organized.
Skills & Expertise
Education
- SecondaryUnidad Educativa “Maria Auxiliadora”
- SecondaryUnidad Educativa “San Daniel Comboni”
- UniversityUniversidad Nacional de la Plata
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