Robie B.

Robie H. B. is a dynamic Junior Software Engineer with a strong foundation in technology and customer support services. With professional experience at Koda, Robie effectively utilized their skills in Ruby and Docker to contribute to software development projects. Previously, Robie provided invaluable support as an IT intern at the Technological University of the Philippines, where they excelled in technical troubleshooting and providing academic support. Robie's background in customer support roles at Foundever and Teleperformance demonstrates their capability in handling customer inquiries, retention, and using multiple CRM tools for efficient service delivery. Their education in Computer Programming from AMA University and advanced studies at TUP Manila underpin their technical expertise. Robie is now charting a path into the Virtual Assistant field, leveraging their experience with digital tools, email management, and AI-based productivity workflows to enhance business operations.