Rochelle V.

Rochelle V. is an experienced Customer Service Representative specializing in the aviation and airline industries, with a professional track record supporting customers for Air France-KLM Group at IASA, Inc - Cygnific Manila. She has served as a Flight Controller for Cebu Pacific Air through 1Aviation Groundhandling Corp., ensuring compliance with company and airport standards, monitoring flights, and acting as a key information contact for policy and documentation inquiries. Previously, Rochelle assisted guests during the check-in process as a Customer Service Agent, providing essential flight and policy information. She also worked as Executive Assistant/Admin Staff at Ippan Transport Services, handling bookkeeping, data entry, payroll disbursements, and process improvements. Her key hard skills include data entry, using Microsoft 365 and Google Workspace, and proficiency with Excel and QuickBooks. Rochelle earned a Bachelor of Science in Tourism Management from Cavite State University.