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rodel N. from Philippines

rodel N.

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Rodel D. N. is a seasoned professional specializing in customer service and support. With experience as a Client Associate at Covedesk PH, Rodel focuses on the insurance sector, handling home and auto insurance renewals and facilitating new business quotations. Previously, as an Engagement Specialist at InfoMedia Inc, he managed member profiles and synchronized medical prescriptions. His role as a Member Services Associate at Everise Inc saw him addressing Medicare Part A & B inquiries. At Collective Solution Inc, he coordinated emergency roadside assistance, showcasing his ability in dispatch and emergency coordination. Rodel’s tenure at WNS Inc involved balancing financial transactions for an Australian energy company, highlighting his strength in financial transaction management. Additionally, as a Sales Associate at Afni Inc, he promoted car radio subscription programs. At Synnex Concentrix Corp, he supported Google clients with transactions, emphasizing his expertise in customer service. Rodel holds an education from Datamex Computer College, boosting his career in sectors requiring fraud review and risk handling.

Experience

  • Service Client associate /VA

    Covedesk PH · 2025 — Present
    Specialized in the renewal of Home and Auto insurance, quoting new business, creating Certificates of Insurance for commercial lines, and servicing tasks.
  • Engagement Specialist

    InfoMedia Inc · 2024 — 2025
    Updated member profiles and synchronized medical prescriptions.
  • Member Services Associate

    Everise Inc · 2023 — 2024
    Handled inquiries related to medical benefits and Medicare Parts A & B.
  • Dispatch Associate

    Collective Solution Inc · 2021 — 2023
    Coordinated roadside insurance assistance, including emergency response services such as towing, winching, and tire changing.
  • Senior Associate

    WNS Inc · 2019 — 2020
    Balanced financial transactions for an Australian energy company.
  • Sales Associate

    Afni Inc · 2018 — 2019
    Promoted subscription programs for car radio services.
  • Customer Service Associate

    Synnex Concentrix Corp · 2014 — 2017
    Supported Google clients across various services including Play Store, Drive, G Business, and Google Pay transactions.
  • Customer Service Rep

    Sutherland Global Services · 2013 — 2014
    Managed PayPal accounts and reviewed transactions for fraud.
  • Customer Service Rep

    Rainmaker Asia Inc
    Ensured accurate shipping of orders with no missing or damaged items and managed sales related to credit card protection.

Skills & Expertise

Education

  • null
    Datamex Computer College · 2007 — 2009
  • null
    Lakandula High School · 2006 — 2007

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