Roger A.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Roger A. is a dedicated professional with experience in customer service, technical support, and administrative tasks. At RG Café in La Trinidad, Benguet, he provided customer assistance with computer usage and troubleshooting and managed cash transactions and sales records, demonstrating his keen attention to detail and technical proficiency. Previously, as an Appointment Setter at 1in3 BPO, Baguio City, Roger skillfully scheduled client meetings and maintained communications via phone and email, showcasing his time management skills. His brief tenure as a waiter at Great Taste Pigar-Pigar Restaurant in Urdaneta City helped him hone his customer service skills in a dynamic environment. With a background in Hotel and Restaurant Management from Urdaneta City University, Roger is adept at leveraging his teamwork and adaptability in diverse roles.
Experience
Computer Shop Attendant
RG Café · 2024 — PresentProvided assistance to customers with computer operations, printing tasks, and basic troubleshooting. Monitored computer usage to ensure fairness and handled cash transactions while keeping daily sales records. Ensured cleanliness of the shop and offered quick technical support for minor issues.Appointment Setter
1in3 BPO · 2023 — PresentManaged client appointment scheduling and calendar organization. Engaged with customers through phone and email communications, while maintaining precise records of interactions and schedules.Waiter
Great Taste Pigar-Pigar Restaurant · 2016 — PresentDelivered high-quality customer service in a dynamic environment, taking orders and serving food to ensure satisfaction. Assisted in keeping the dining area clean and orderly.
Skills & Expertise
Education
- Bachelor of Science in Hotel and Restaurant ManagementUrdaneta City University · — — 2022
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