Rojhon C.
Senior Data Processing Associate
Open to offersNew to PlatformAbout
Rojhon A. is a dedicated and detail-oriented professional with a career spanning nearly five years as a Data Processing Associate at Appen, and two years as an IT Technical Support specialist at KPES. His professional journey is characterized by expertise in data processing, data validation, quality assurance, and technical troubleshooting. At KPES, he provided comprehensive IT support, addressing hardware, software, and network-related issues while maintaining optimal system performance. At Appen, he excelled in managing high-volume data tasks crucial for AI and machine learning projects, including data annotation and quality assurance. His proficiency in Microsoft Office Suite and Google Workspace complements his ability to manage multiple tasks efficiently. Rojhon's career is underpinned by a solid educational foundation with an Associate's degree in Information Technology from Datamex Institute, reinforcing his technical capabilities and commitment to professional excellence.
Experience
IT Technical Support
Kapis Phoenix E-Solutions · 2023 — 2025Offered technical assistance to employees and clients by troubleshooting issues related to hardware, software, and networks. Handled installation, configuration, and maintenance tasks for desktops, laptops, printers, and other peripherals. Diagnosed and resolved system, connectivity, and application errors promptly. Assisted users with operating systems, software applications, and account management. Conducted routine system maintenance, updates, and security checks for optimal performance. Managed user accounts, access permissions, and passwords in accordance with company policies. Oversaw local area networks (LAN), internet connectivity, and overall office IT infrastructure. Documented technical challenges and solutions to create reference materials. Coordinated with vendors for hardware repairs and escalated technical issues as needed. Educated employees on essential IT procedures to enhance productivity and security.Data Processing Associate
Appen Services Philippines · 2017 — 2022Processed and validated large datasets ensuring accuracy and quality for projects involving AI and machine learning. Engaged in data annotation, labeling, and quality assurance for text, image, audio, and video content. Contributed to AI initiatives by preparing training data for machine learning models. Reviewed AI-generated outputs and supplied feedback to enhance model accuracy. Conducted data cleansing and verification to sustain high-quality datasets. Adhered to project guidelines to comply with client specifications while identifying data discrepancies and suggesting process improvements. Collaborated with global teams to fulfill production targets and quality standards while managing multiple projects simultaneously within strict deadlines.
Skills & Expertise
Education
- Associate in Information TechnologyDatamex Institute · 2015 — 2017
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