Junior Customer Support Specialist
Open to offersNew to PlatformRoma R. is a results-driven professional with proven expertise in strategic planning and execution, project management, and team leadership. She holds a Bachelor of Mass Communication with a major in Journalism from the University of Central Punjab, showcasing her strong background in communication. With experience at Jubilee Life Insurance, Roma effectively managed daily operations and client service tasks, improved internal processes, and supported senior management with detailed reports and presentations. Furthermore, as a Medical Billing Executive, she handled customer inquiries with diligence. Currently, she contributes to Amazon and eBay services for the UK market, ensuring product listing accuracy and high customer satisfaction. Roma is fluent in English, Urdu, and Punjabi, and adept at working independently and as part of a team to drive organizational success.
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