Romelita M.

I am a hardworking, trustworthy, and reliable person who can work with minimal supervision and under pressure while following instructions carefully. I take corrections positively because I believe they help me improve my work. I am a very detail-oriented and always make sure that my work is accurate and completed to a high standard. If I am unsure about something, I am not afraid to ask questions or submit an example for approval before proceeding further. I am willing to learn, adapt to new tasks, and always do my best to complete my work responsible and effiently. When it comes to research work, value quality over quantity because I believe accurate, reliable, and well-researched information is more importante than simply completing a large amount of work.

• Cook | Barista | Baker

  World Touch Cafe · 2022 — 2026
  Ensured cleanliness and organization across the kitchen, café, and other workspaces. Adhered to food safety standards during food preparation and handling. Prepared and cooked meals as per operational needs, and crafted coffee and other beverages while delivering customer service. Baked various products and collaborated closely with a team of four to maintain smooth daily operations.

• VIRTUAL ASSISTANT | DATA ANALYST | TRAVEL RESEARCHER

  GrahphicBomb/GoLastminute · 2007 — 2026
  Conducted online research, travel research, and data analysis for diverse clients. Maintained a high level of accuracy and detail in managing various projects, adjusting to different client needs and requirements. Worked independently and effectively organized tasks, while thriving in fast-paced environments.

• PROJECT MANAGER

  Acton International, Ltd. · 2007 — 2009
  Directed teams of telemarketers across multiple client projects, overseeing both inbound and outbound lead generation and sales orders. Contributed to setting production targets, monitored team performance, and managed teams ranging from 4 to 42 members, demonstrating strong leadership and communication skills. Assisted team members by taking over calls when they needed support with their clients, ensuring that issues were handled professionally and that calls and daily operations ran smoothly.

• MARKETING SPECIALIST

  ELL-Asia Services Worldwide, Inc. · 2006 — 2007
  Focused on member acquisition for various website communities through relationship building. Assisted in implementing change management for websites, collaborating with technical staff to test changes. Led a team of seven sales specialists, enhancing leadership and organizational skills.

• RECEPTIONIST | GUEST RELATIONS OFFICER | STAFF MANAGER

  Paradise Bay Resort · 2004 — 2006
  Provided assistance to guests to ensure satisfaction with resort services. Delivered customer service and guest relations support, working in a hospitality setting and maintaining professional communication with both guests and staff. Managed staff responsibilities.

• Diploma in Computer Secretarial

  Masbate Colleges · 2002 — 2004