Rona M.
Costumer Support
Actively lookingNew to PlatformPortfolios
About
Rona Mae B. am a hardworking, reliable, and motivated professional with experience in customer support, outbound survey calls, virtual assistance, email and chat support, data entry, and social media tasks. I am comfortable communicating with customers, handling inquiries, managing emails, and completing tasks accurately and efficiently. I am a fast learner, adaptable, and committed to providing excellent service while meeting company goals. I am looking for a remote opportunity where I can use my skills, grow professionally, and contribute to a successful team.
Why hire me
Employers should hire me because I am hardworking, reliable, adaptable, and committed to providing quality work. I have experience in customer support, outbound survey calls, virtual assistance, data entry, and email/chat support. I am comfortable using tools such as Canva, ChatGPT, Notion, Airtable, and CRM platforms. I learn quickly, follow instructions carefully, communicate professionally, and can work independently with minimal supervision. I am also goal-oriented and willing to improve my skills to meet company expectations. Most importantly, I take my responsibilities seriously and always do my best to deliver accurate and timely results. I believe my work ethic, flexibility, and dedication would make me a valuable addition to your team.
Experience
Content Creator
ABM (Accouncy, Business, and Management) · 2020 — 2026Edited video content using CapCut and Canva, optimizing multimedia for effective communication.Costumer Support
Crypto365 · 2024 — 2025Provided professional customer support by assisting customers with inquiries, resolving issues, and providing accurate information. Handled chat, email, and phone communications while maintaining a positive and helpful attitude. Documented customer concerns, followed up on requests, and ensured customer satisfaction.Sales Representative (Cold Calling)
ABM (Accouncy, Business, and Management) · 2022 — 2023Engaged potential customers through cold calling, initiating contact with those who had no prior interaction with the company.
Skills & Expertise
Education
- ABM (Accouncy, Business, and Management)Mariano Ponce National Highschool · 2015 — 2016
- ABM (Accouncy, Business, and Management)St. Joseph School of Candaba
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