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ROSALIA B. — Mid-Level Logistics Coordinator from Philippines

ROSALIA B.

Mid-Level Logistics Coordinator

Philippines 6+ years
Actively lookingNew to Platform
Languages
English
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About

Rosalia B. is an experienced SEA Logistics Team Lead with over six years in office administration and logistics coordination, specializing in the logistics and customer service industries. At Kuehne Nagel, she led specialized teams managing high-volume operations, collaborated with multiple departments, and enforced strict invoice auditing for compliance. Her background includes roles as a Sales and Customer Service Team Lead at Teleperformance Philippines, where she met and surpassed sales targets for inbound and outbound accounts and provided comprehensive customer support. Additionally, Rosalia has hands-on experience as a Virtual Assistant at Sitel Philippines and as a Liaison Officer at IXUS Fabrication, demonstrating her expertise in vendor management, data reporting, and database management. She holds a BS in Information Technology from STI Munoz Edsa.

Experience

  • SEA LOGISTICS TEAM LEAD

    KUEHNE NAGEL · 2021 — 2023
    Led a specialized team focused on high-volume logistics operations. Worked in collaboration with internal departments and external stakeholders to meet invoice auditing objectives. Provided mentorship to junior auditor team members to ensure compliance and accuracy.

  • SALES AND CUSTOMER SERVICE TEAM LEAD

    TELEPERFORMANCE PHILIPPINES · 2015 — 2021
    Consistently achieved sales targets across both inbound and outbound accounts. Delivered high-quality customer support and effectively resolved complex service issues while maintaining attention to detail in data gathering and verification. Ensured accuracy in profile creation and database management.

  • VIRTUAL ASSISTANT

    SITEL PHILIPPINES · 2013 — 2014
    Provided administrative support and assistance to various teams. Engaged in tasks that required effective communication and problem-solving skills.

  • LIAISON OFFICER

    IXUS FABRICATION · 2007 — 2014
    Served as a liaison to facilitate communication between departments and external stakeholders. Demonstrated skills in conflict resolution and negotiation.

Skills & Expertise

Data AnalysisInventory ManagementCustomer ServiceProject ManagementSales

Education

  • BS Information Technology
    STI Munoz Edsa · 2010 — 2015

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