Rosalie B. is a Certified Clinical Medical Assistant (CCMA) with a profound dedication to patient care and over 20 years of experience in the healthcare industry, spanning roles as a medical assistant and receptionist. Her career has been marked by adept handling of diverse responsibilities in environments such as orthopaedics and urology clinics, notably at Mercer Bucks Orthopaedics and Urology Care Alliance. She has demonstrated expertise in electronic medical records (EMR), insurance verification, referral management, and patient scheduling, ensuring seamless clinic operations and improved patient experiences. She has assisted with in-office procedures like vasectomies and prostate biopsies, underscoring her capability to uphold high service standards while maintaining compliance with healthcare regulations. Additionally, Rosalie is certified in CPR and First Aid, and her experience includes proficiency in multiple EMR systems, such as Athena and OMNI MD.