Roselle B.
Junior Healthcare Virtual Assistant
Open to offersNew to PlatformAbout
Roselle T. is a detail-oriented Healthcare Virtual Assistant specializing in support for U.S. healthcare providers. With expertise in appointment scheduling, she efficiently manages patient appointments, reducing no-shows through accurate calendar coordination. Her role involves insurance verification, ensuring eligibility, coverage, and benefits are confirmed via direct communication with providers. Roselle is adept at handling billing-related tasks, including follow-ups on claims and payment statuses, and is skilled in professional call and email handling. She maintains HIPAA-compliant records and is proficient with tools such as EHR/EMR systems, Google Workspace, MS Office, and Canva for social media content creation. Roselle supports clinic operations remotely, demonstrating strong administrative and multitasking skills while effectively communicating with patients and clinics.
Experience
Healthcare Virtual Assistant
U.S. Healthcare Provider · 2023 — PresentManaged the scheduling and rescheduling of patient appointments to ensure accurate calendars and minimize no-shows. Conducted insurance verification through calls and online portals to confirm eligibility, coverage, and benefits. Assisted in billing tasks, including following up on claims and payment statuses. Professionally handled inbound and outbound calls to address patient inquiries and coordinated efforts with clinics. Managed emails to ensure timely responses and proper documentation. Kept organized records while maintaining HIPAA compliance.
Skills & Expertise
Education
- College LevelCentral Luzon State University · 2010 — 2011
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