Roshelle B.

Roshelle B. C. is a dedicated professional with experience in the technical support domain, gained during her tenure at QQ English. In her role as IT Support, Roshelle was pivotal in maintaining computer systems, solving technical issues, and ensuring the smooth operation of software, hardware, and network services. She effectively addressed teacher concerns with PC troubleshooting, providing crucial support for uninterrupted classes. As a member of the Admin Staff (Offline Scheduler), she adeptly managed offline class schedules, coordinated teacher substitutions, and facilitated schedule adjustments to ensure seamless daily operations. Roshelle's initial experience in the Training Team prepared her to onboard and enhance trainee skills, aligning them with company standards. Fluent in Cebuano and English, she brings a robust combination of problem-solving, attention to detail, and scheduling skills to the table, committed to contributing positively to organizational growth while enhancing her professional development.