Rovie A.

Rovie Anne L. is a seasoned professional experienced in customer service and technical support. With a Bachelor of Secondary Education majoring in Filipino, she brings a strong educational foundation from Colegio De San Gabriel Arcangel and Bestlink College of the Philippines. From 2019 to 2023, Rovie Anne L. honed her skills in the field of customer service at Concentrix CVG Philippines Inc., where she adeptly handled an International Car Insurance Account. Her responsibilities included providing assistance with policy changes, processing address updates, and managing billing inquiries while evaluating vehicle types and driving histories to calculate premiums. Her tenure at Alorica Philippines further emphasized her technical acumen as a Technical Support Tier III specialist, where she resolved hardware and software issues and provided exemplary customer support. Notable skills include administrative and organizational expertise, robust troubleshooting abilities, and proficiency in time management and language, speaking both English and Filipino.