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Rowel A. from Philippines

Rowel A.

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Alexa A. R. is a customer-focused professional with a robust background in customer service, demonstrated through roles in varied environments including food service and retail. Currently serving as a Senior Barista at Siglo Poblacion since June 2024, Alexa excels at assisting customers, handling cash transactions accurately, and managing customer inquiries efficiently even during peak hours. Previously, as an Assistant Chef at Cafe Noelle, she coordinated team operations and managed inventory, highlighting her time management and problem-solving skills. Her earlier experience as a Cashier at Jollibee reinforced her ability to process transactions accurately and maintain high customer satisfaction levels. Alexa is looking to leverage her strong communication abilities and customer service expertise in a Call Center Representative role, aiming to deliver excellent customer experiences. She is a quick learner with a strong work ethic, emphasizing adaptability and professionalism across all her undertakings.

Experience

  • Senior Barista

    Siglo Poblacion · 2024 — Present
    Assisted customers with their orders, inquiries, and concerns while ensuring high customer satisfaction. Efficiently managed multiple requests during busy hours, accurately handled cash transactions, and trained team members on customer service procedures.
  • Assistant Chef

    Cafe Noelle · 2024 — 2024
    Coordinated with colleagues to facilitate daily operations and maintained quality standards under pressure. Assisted in monitoring and organizing inventory while demonstrating time management and attention to detail.
  • Cashier

    Jollibee · 2023 — 2023
    Accurately processed customer transactions and responded to inquiries while resolving concerns professionally. Maintained high customer service standards, balanced cash, and reported daily transactions, collaborating with team members to enhance the customer experience.

Skills & Expertise

Education

  • Senior High School – Technical Vocational Livelihood (Home Economics)
    New Era University
  • Junior High School
    New Era University
  • Elementary Education
    Nepomuceno Elementary School

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