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Rowena E. — Junior Freight Virtual Assistant from Philippines

Rowena E.

Junior Freight Virtual Assistant

Philippines No experience yet
Open to offersNew to Platform
Languages
English
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About

Rowena E. is a seasoned Freight Virtual Assistant with a background in the logistics and security domains. She recently served as a Lady Guard and Receptionist at Royal Cargo Inc, where she honed her skills in customer service, access control, and CCTV monitoring, ensuring safety and efficiency in operations through meticulous record-keeping and incident response. During her tenure as a Cashier and Front Desk Receptionist at Sebo Massage and Wellness Center, Rowena excelled in cash handling, front desk coordination, and promoting services. Her education in commerce from St Louise De Marillac College underpins her understanding in transaction processing and client support. She also received comprehensive training in freight logistics, covering elements such as shipment tracking, dispatch coordination, and TMS and CRM systems. Notable for her strong verbal communication and adaptability, Rowena is open to remote roles that leverage her diverse capabilities and industry experience.

Experience

  • Cashier/ Front Desk Receptionist

    Sebo Massage and Wellness Center · 2025 — 2026
    Executed daily cash transactions and ensured accurate cash drawer balances per shift. Delivered outstanding customer service by greeting clients and addressing their needs to guarantee a positive experience. Oversaw front desk operations which included check-in, check-out, appointments, and bookings. Fielded inquiries via phone and messages regarding services and availability. Addressed customer concerns with professionalism while promoting services and packages to enhance sales, and collaborated with team members to maintain a seamless service flow.
  • Lady Guard/Receptionist

    Royal Cargo Inc · 2018 — 2023
    Managed access control and CCTV monitoring, providing customer service excellence. Verified identities and maintained accurate records while ensuring premises safety through regular patrols and incident responses. Offered courteous assistance to visitors and handled inquiries and calls efficiently, collaborating with various departments for smooth operations.

Skills & Expertise

Education

  • Bachelor of Science in Commerce Major in Management
    St Louise De Marillac College- Sorsogon City · — — 2000

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