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Rusel A. — Junior Customer Service Associate from Philippines

Rusel A.

Junior Customer Service Associate

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Rusel Andro V. is an experienced Sales Associate with a background in customer service and sales support across the retail and signage industries. From November 2024 to December 2025 at Get Out Events, he managed CRM data in Pipedrive, tracked deal progress, and handled client communication via email while maintaining sales data in Google Sheets and supporting administrative tasks through Slack and Asana. At ACU Signs Company, he worked as a Marketing and Sales Associate, responding to customer inquiries, tracking shipments, and coordinating shipping solutions. His earlier experience at Eviva as a Customer Service Specialist focused on sales order processing, product support, and customer service. Proficient in CRM software use, data management, and remote communication tools, Rusel Andro V. holds a Bachelor’s degree in Business Administration from Brokenshire College and is based in Davao City, Philippines.

Experience

  • Sales Support

    Get Out Events · 2024 — 2025
    Maintained and updated the CRM (Pipedrive) with precise client and deal information. Oversaw the sales pipeline and tracked deal progress updates. Responded to client inquiries through email and utilized Google Sheets for sales tracking. Provided support for administrative duties, including data entry and reporting, while communicating with the team via Slack and managing tasks in Asana.

  • Marketing and Sales Associate

    ACU Signs Company · 2022 — 2023
    Interacted with customers via phone and email to address questions regarding products, returns, and orders. Collaborated with the warehouse to monitor shipments and kept customers informed. Resolved shipping issues in coordination with couriers to guarantee timely delivery.

  • Sales Associate

    Brokenshire College · 2003 — 2007
    Engaged with leads and conducted follow-ups to generate new sales opportunities. Assisted clients by addressing their inquiries through email. Utilized Zoho CRM for daily updates on sales transactions and client data. Aided the executive team with various administrative tasks to ensure smooth operations.

Skills & Expertise

Office and AdminCRM ManagementSales SupportCustomer ServiceData Entry Specialist

Education

  • Bachelor of Business in Administration
    Brokenshire College · 2003 — 2007

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