Ryan L.

Ryan L. is a seasoned Customer Service and Technical Support professional with more than four years of experience in the BPO industry, specializing in sales and HR support. Currently a Global Services Specialist at Foundever in Pasig City, Ryan excels in resolving customer inquiries and ensuring satisfaction through accurate information and quality service. His prior roles include a Senior Process Specialist at Infosys BPM, where he managed HR-related administrative tasks and employee concerns, and a Sales and Customer Service Representative at Acquire BPO Philippines for AT&T, achieving sales targets and providing excellent customer service. Ryan's technical expertise is backed by his tenure as a Technical Support Representative at Teleperformance, assisting with internet, VoIP, TV, and email issues. His comprehensive experience extends to lead generation at AMERIFI Corporation, as well as a brief stint as a tour guide at the Pasig City Museum. With proficient skills in troubleshooting, order processing, and employee support, Ryan is adept at thriving in fast-paced environments.