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Ryanvil M. — Mid-Level Customer Service Representative from Philippines

Ryanvil M.

Mid-Level Customer Service Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Ryan M. H. is an experienced Customer Service Representative known for comprehensive expertise in customer relations and support, supported by a Bachelor of Science in Electronics Technology from Bohol Island State University. His tenure from 2023 to 2026 at Task Us reinforced his abilities in maintaining high customer satisfaction levels through effective live chat and email support for ride and food order issues. At Zuellig Pharma Corporation, Ryan expanded his skillset as an Admin Staff and Warehouse Picker, showcasing proficiency in technical support and medical stocks monitoring from 2020 to 2022. Throughout his career, he has demonstrated strong abilities in problem solving, communication, and technology integration. Fluent in both English and Tagalog, Ryan's work experience also includes a role as a technical support intern at Adsco Enterprises, ensuring the reliability of students’ computer equipment and fostering effective relationships between students and faculty.

Experience

  • Customer Service Representative

    TASK US · 2023 — 2026
    Provided assistance to customers through live chat for ride and food order inquiries. Responded to email support requests regarding ride and food concerns. Ensured high levels of customer satisfaction while managing a large volume of inquiries.
  • Admin Staff and Warehouse Picker

    Zuellig Pharma Corporation · 2020 — 2022
    Provided technical support and monitored medical stock levels. Selected medical supplies for customers while efficiently handling high-volume inquiries.
  • OJT - Technical Support

    Adsco Enterprises · 2018 — 2019
    Ensured optimal functioning of computer devices used by students through troubleshooting. Developed and maintained strong relationships with teachers and students.

Skills & Expertise

Education

  • Bachelor of Science in Electronics Technology
    Bohol Island State University · 2015 — 2019

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