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Said E. — Junior E-commerce Customer Service Manager from Morocco

Said E.

Junior E-commerce Customer Service Manager

Morocco 1-2 years
Open to offersNew to Platform
Languages
EnglishFrenchArabic
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About

Said E. is a Customer Service Manager with one year of experience specializing in e-commerce support. Based in Ait Melloul, Said E. has successfully assisted customers, managed inquiries, and resolved issues efficiently within the online retail environment. Fluent in English, French, Arabic, and Amazigh, Said E. demonstrates a strong command of communication, conflict resolution, and advanced computer skills to ensure high-quality customer interactions. Said E.'s educational background includes a baccalaureate in physical sciences and ongoing university studies in accounting, finance, and taxation at Ibn Zohr University, directly supporting his analytical abilities in service-focused roles within the e-commerce sector.

Experience

  • Customer Service Manager

    null
    Provided e-commerce support by assisting customers, addressing inquiries, and effectively resolving issues. Developed strong communication and interpersonal skills while maintaining professionalism, courtesy, and reliability in service delivery.

Skills & Expertise

Customer SupportCall CenterE-CommerceSales SupportCustomer Service

Education

  • Licence : Comptabilite, finance, Fiscalite
    Ibn Zohr university · 2024 — Present
  • Baccalaureate science physique
    Ibn Zohr university · 2023 — Present

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