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Sana N. — Senior Operations and Process Management Specialist from India

Sana N.

Senior Operations and Process Management Specialist

India 6+ years
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About

Sana N. is an accomplished professional in operations and process management with over 6 years of experience, having demonstrated expertise in workflow optimization, compliance monitoring, and cross-functional coordination across various sectors. At IDP Education in Gurugram, she meticulously conducted 500+ IELTS examinations with complete adherence to established guidelines, managing logistics for over 120 candidates per session and improving candidate onboarding processes. As a Managing Editor at Pulsus HealthTech in Vizag, she adeptly managed 40+ academic journals, enhancing author satisfaction through workflow improvements that reduced turnaround time by 20%. Moreover, while serving as an Assistant Managing Editor at Omics International in Hyderabad, she played a crucial role in upholding the publication workflow for 15+ journals, achieving a 98% on-time publication rate. Sana's strong foundation in MS Office tools and familiarity with ERP/CRM and online submission systems have been instrumental in her successful career in the editorial and educational sectors.

Experience

  • IELTS Invigilator

    IDP EDUCATION · 2022 — Present
    Supervised over 500 IELTS examinations with complete adherence to Cambridge and IDP guidelines. Managed logistics and verified identities for more than 120 candidates per session while maintaining exam integrity with no misconduct incidents reported.
  • Managing Editor

    PULSUS HEALTHTECH · 2019 — 2022
    Oversaw more than 40 academic journals, managing around 200 manuscripts annually from submission through publication. Enhanced workflow to decrease turnaround time by 20% and trained a team of 10 junior editors, improving overall productivity.
  • Assistant Managing Editor

    OMICS INTERNATIONAL · 2018 — 2019
    Facilitated editorial processes for over 15 journals, processing 100+ manuscripts with strict deadlines. Assisted in quality control to lower editorial errors by 10% and collaborated with cross-functional teams achieving a 98% on-time publication rate.

Skills & Expertise

Education

  • Master of Science - Biotechnology
    Banasthali University · 2016 — 2018
  • Bachelor of Science - Biotechnology
    Dr Bhim Rao Ambedkar University · 2013 — 2016

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