Sandep
Senior Retail Operations Manager
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Sandeep S. is an experienced Operations & Retail Manager specializing in Quick Service Restaurants (QSR) with a track record of over 11 years. He has demonstrated strong expertise in driving business growth and customer satisfaction, coordinating the successful launch of three new outlets. In his role as a Store Manager for Baskin Robbins, he managed four outlets, including the Eagle Motel in Rajpura and Mannat Haveli along major highways, where he achieved record sales and upheld the store's top-performing status. Sandeep's proficiency in inventory control, P&L & cost control, and food safety & quality audits has ensured operational excellence. He has a solid foundation in manpower planning and training, as evidenced by supervising a team of over 45 staff members, adhering to FSSAI standards of compliance, and enhancing customer service delivery. Sandeep holds certifications in multiple areas and has actively contributed to the safety and efficiency of store operations.
Experience
Guest Delight Manager
Domino's (Jubilant Foodworks Ltd.) · 2025 — 2026Managed customer satisfaction initiatives focused on enhancing the guest experience.Store Manager
Baskin Robbins · 2015 — 2025Oversaw multiple outlets, including Eagle Motel, Royal Paradise, and Mannat Haveli, ensuring compliance with FSSAI standards and NSF. Supervised a team of over 45 staff, trained personnel in customer service, and supported the process of launching three new outlets. Managed inventory, vendor relations, and cost control to maintain profitability.
Skills & Expertise
Education
- 3 Year Diploma in Electronic and CommunicationGovt. College Mandi Adampur (HSBTE) · — — 2011
- 10thHBSE (Haryana Board of School Education) · — — 2008
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