Sandra M.

Sandra Q. is an accomplished Administrative Assistant with over five years of experience in office environments and call centers, primarily based in Medellin. She has a strong background in managing schedules, providing virtual administrative support, and ensuring customer satisfaction, especially in remote settings. Sandra has developed expertise in using various communication platforms and management software, including Clauserp and Himed, enhancing her productivity and efficiency in these areas. Most recently, she served as an Administrative Assistant at Mas Vida Seniors S.A.S, where her responsibilities included health platform management, service processing for prepaid medicine users, and administrative operational support. Additionally, Sandra has significant experience in customer relationship management through digital channels and has coordinated medical appointments, especially for international patients. Her educational background includes studies in social communication and technical training in administrative and financial assistance, as well as systems. Fluent in Spanish, Sandra adeptly conducts user agreements and database management in her previous roles, leveraging her strong organizational and administrative skills.