Santiago G.

Not specified

• Virtual Sales Assistant

  Sports Apparel
  Managed a virtual sales assistant with real-time catalog, automated query responses, and facilitated referrals to the sales team for closing.

• Client Acquisition Bot

  Law Firm
  Implemented a client acquisition bot that enabled automatic scheduling of consultations, provided tailored responses based on case type, and maintained comprehensive interaction records.

• Automated Ordering System

  Multi-Department Warehouse
  Developed an automated ordering system with intelligent routing to three distinct departments, overseeing delivery management and real-time notifications.

• Lead Filtering Automation

  Real Estate Agency
  Conducted automatic filtering of interested clients, coordinated visit scheduling, and provided tailored responses for rental and sale inquiries while maintaining lead records for advisor referral.

• Automated Inquiry Management

  Accounting Firm
  Oversaw the automated management of frequently asked inquiries, appointment scheduling, client record maintenance, and immediate referral to professional intervention when necessary.

• Virtual Assistant

  Notary Office
  Provided a virtual assistant to handle inquiries, schedule appointments, capture client data, and escalate to human staff when required.