Sarah N.
Mid-Level Customer Service and Debt Collection Consultant
Open to offersNew to PlatformAbout
Sarah N. is an experienced professional with a background in sales advising, debt collection, and customer service within the finance and customer support sectors. At Rewardsco, she worked as a Sales Advisor from 2013 to 2015, followed by a debt collection role at Blake And Associates until March 2017. Her tenure at Synergy International and Bespoke International further developed her expertise in customer service consulting and debt collection between 2017 and 2020. At KURA SA in the Avon Finance division, Sarah N. handled admin duties, including payments, refunds, data capturing using Excel, order management, and calculations of debt balances, alongside application processing and debt prevention tasks. She completed her education at Ferndale Combine School and holds a TEFL 120-hour certification.
Experience
Customer Service consultant
Bespoke International · 2019 — 2020Handled customer inquiries and service requests, ensuring customer satisfaction.Customer Service and Debt collection consultant
Synergy International · 2017 — 2019Provided customer service and debt collection, responding to customer needs and managing accounts.Debt collection
Blake And Associates · 2016 — 2017Conducted collection efforts to recover debts owed, maintaining communication with clients.Sales advisor
Rewardsco · 2013 — 2015Engaged with customers to provide sales support and address inquiries.Avon Finance
KURA SAPerformed admin tasks in the accounts department, including assisting with payments and refunds. Captured data onto Excel spreadsheets for Avon and attended to email queries and calls. Calculated current and past debt balances, making final decisions. Participated in applications for new recruits to Avon and later moved to EDF Debt prevention.
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