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Sarah A. — Junior Business Analyst from Lebanon

Sarah A.

Junior Business Analyst

Lebanon 3-6 years
Open to offersNew to Platform
Languages
FrenchEnglish
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About

Sarah K. is a seasoned professional with a strong background in business management and analytics, currently serving as an Assistant at EDSO Group since 2023. In this role, she has effectively overseen sales teams and drafted strategic plans to enhance sales growth. Her key responsibilities include fostering strong client relationships and analyzing customer feedback to improve service quality. Prior to this, Sarah worked as a Business Analyst from 2021 to 2023 at DRC Lebanon, where she utilized her problem-solving skills to improve business operations and conducted gap analyses for performance enhancement. She also has experience in sales from her time at NRA Technology, contributing to transitions from paper to online invoicing systems. Sarah is fluent in English, French, and Arabic, and holds a B.A. in Business Management from the Lebanese International University. Her technical proficiency includes Microsoft Word, Excel, and PowerPoint.

Experience

  • Assistant

    EDSO Group · 2023 — Present
    Supervised the sales team and drafted a six-month strategy to enhance the company's sales performance. Fostered strong relationships between clients and the organization while addressing customer concerns to mitigate negative experiences. Examined and analyzed sales reports and customer feedback on a weekly and monthly basis.

  • Business analyst

    DRC Lebanon · 2021 — 2023
    Enhanced business strategy by focusing on customer needs and executing modifications based on gathered feedback. Utilized problem-solving abilities to identify and address operational challenges. Conducted gap analyses to pinpoint areas needing improvement and facilitated client surveys to determine product requirements and expectations.

  • Salesman (part-time)

    NRA Technology · 2018 — 2019
    Managed the transition of office invoicing from paper to Quickbook and online invoicing systems. Improved the process for collecting outstanding invoices.

Skills & Expertise

Architectural ServicesAccount ManagementAccountant

Education

  • B.A. in Business Management
    Lebanese International University · 2021 — 2024

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