Sean J.
Junior Sales Development Representative
Open to offersNew to PlatformAbout
Sean J. is a results-driven Sales Development Representative with a diverse background spanning real estate, security services, digital marketing, and remote customer service environments. With expertise in B2C & B2B Sales, Lead Generation & CRM, and KPI Tracking & Reporting, Sean is adept at managing sales pipelines to exceed targets. During his tenure at VERSATEL Marketing, UK, he excelled in maintaining accurate CRM records and improving close rates through effective product demonstrations and strategic follow-ups. At Europol Security, Sean handled client accounts and operational communications, ensuring consistent service quality. As a Sales & Client Relations Associate with Ezua Real Estate, he was instrumental in generating leads and maintaining client relationships, contributing to consistent revenue growth. Currently, at Affordable Rent to Own, USA, Sean maintains high customer satisfaction by resolving inquiries related to rent-to-own agreements while supporting back-office operations.
Experience
Customer Service Representative
Affordable Rent to Own · 2024 — PresentHandled incoming customer inquiries and assisted clients with navigating rent-to-own agreements while resolving account issues effectively. Ensured a high level of customer satisfaction through clear and empathetic communication, along with accurate documentation. Supported back-office operations and escalated more complex issues to the appropriate departments, within a fully remote environment.Sales Development Representative
VERSATEL Marketing · 2023 — 2023Managed both inbound and outbound sales pipelines specifically for digital marketing products. Achieved daily KPIs consistently through effective product demonstrations and strategic follow-up communications. Maintained precise CRM records and collaborated with the sales team to improve pitch strategies and close rates.Security Operations Representative
Europol Security · 2021 — 2022Acted as a front-line representative by managing client accounts, conducting incident reporting, and overseeing operational communications. Ensured a consistent quality of service while handling multiple accounts at the same time. Assisted team leadership with the daily reporting and documentation related to security activity metrics.Sales & Client Relations Associate
Ezua Real Estate · 2018 — 2020Focused on generating and nurturing leads for both residential and commercial real estate listings. Guided potential clients in exploring property options, managed scheduling of appointments, and maintained ongoing relationships with both buyers and sellers. Contributed to sustained revenue growth through the development of a referral-driven pipeline.
Skills & Expertise
Education
- BSc in MicrobiologyUniversity of Benin
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