Sekata R.
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About
I am a 32-year-old sales professional with over 10 years of experience in the industry. Over the past four years, I have specialized in telesales and administrative support, developing strong communication, customer service, and organizational skills. I am results-driven, adaptable, and passionate about building client relationships while ensuring efficient day-to-day operations. I thrive in fast-paced environments and am committed to consistently delivering high-quality work.
Experience
Telesales Manager
In-Touch General Services · 2021 — 2023Supervised, trained and motivated agents to improve conversion rates and call quality. Monitored call performance and drive CRM data to drive productivity and results. Handled escalations, performance reviews and daily team reporting.Sales Representative
Skills Academy · 2018 — 2021Conduct outbound and inbound sales calls. Promoted products and closed sales over the phone. Customer Support.
Skills & Expertise
Education
- Diploma in Accounting SciencesUniversity of South Africa · 2026 — Present
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