Shan-Alsha P.

Shan-Alsha P. brings her robust experience as a Customer Support Specialist in high-volume and fast-paced environments. Based in Black River, St. Elizabeth, Jamaica, she is adept at managing customer service functions, processing payments, and resolving conflicts efficiently. Her roles have spanned industries from sales at RC Business Solution, customer service in hospitality at Las Vegas Café, and a clinical environment as a Surgical Technician Intern at Black River Hospital. Shan-Alsha has also worked as a Presiding Officer with the Electoral Office of Jamaica, where she honed her skills in handling sensitive information. Her technical proficiency includes the use of customer support platforms, payment systems, and popular productivity suites like Microsoft Office and Google Workspace. She is currently pursuing a BSc in Health Science from the University of the People, complementing her Surgical Technician Certificate earned in 2024.