Sharie A.

Sharie Anne U. L. is a versatile support professional and associate trainer with four years of experience in customer service, technical troubleshooting, sales, and team coaching. She has worked as an Associate Trainer at VVXI Global Holdings, where she was responsible for equipping teams with the necessary skills, knowledge, and proficiency during foundations and product-specific training sessions. Her role involved on-the-fly coaching, call intervention, and handling escalated customers requiring immediate supervision. Prior to this, Sharie Anne served as an Account Associate at VXI Global Holdings, excelling in billing, sales, and technical support. She has also worked at Awesome OS as a Customer Service Representative, where she managed warranty claims for home care appliances and provided tailored customer service to meet client needs. Sharie Anne's expertise includes customer service, technical support, and clear communication skills, with significant knowledge in Salesforce.